"Decade is most responsive and sensitive to client needs. "
- Department of Health Services
- Sonoma County, California
About Us
For more than twenty years, Decade has served regulatory agencies responsible for protecting public and environment health. We are known for several qualities that differentiate us from others—
- Financial stability
- Proven track record
- Exemplary client retention rate due to a slow-growth philosophy
- Scalable, configurable solutions that eliminate a client’s reliance on custom programming
- Superior approach to project management and implementation
- Knowledgeable, professional staff
- Advanced industry knowledge
Decade provides a breadth of solutions that are the most comprehensive in the industry. Our expertise in implementing these solutions is evident in our client references and proposed professional services.
Decade project teams include a Project Manager, Client Services Manager, Technical Support Manager, Development Manager, Data Center Coordinator (if hosted), Implementation Specialist, Implementation Specialist Assistants, Data Conversion Specialists, Training Coordinator, and Software Developers.
We place a high priority on developing meaningful and effective training resources. Decade delivers a balance of onsite and live web-based training sessions and offers self-service tools such as the Learning Management System (LMS) for recurring/refresher training.
Decade has substantial experience migrating data from legacy systems into EnvisionConnect, our flagship software solution. We provide a customized Data Conversion Plan that details each step in the data conversion process, including assessment, data clean-up, and conversion.
Decade offers toll-free help desk support during business hours and 24x7 web-based support. We log, evaluate, and assign support calls to your Account Manager. Our escalation procedures ensure that we address priority calls quickly. Decade staff does more than refer you to a page in the manual; we take the time to fully understand your issue and make recommendations that are meaningful and appropriate to your needs.
Leadership Staff
Kevin Delaney, President and CEO
Kevin started Decade Software Company in his converted garage. Guiding nearly every decision were three basic tenets: give clients an open tool set to manage their needs, be a proactive partner to our clients by continually updating our products due to laws, technology, or user demands, and design the system to make the data work hard, not the user.
Kevin applies more than thirty years of data management experience in industries as diverse as finance, public health nursing, and regulatory agencies. He has a BS in Information Systems from California State University, Fresno.
Darryl Booth, Product Manager
Darryl monitors the regulatory and data tracking needs of agencies across the US. Through literally thousands of hours in customer meetings, with trade groups, and in personal conversations, Darryl listens to the voice of the customer.
Darryl has worked in data management for twenty years and with regulatory industries for twelve. Darryl has a MBA from the Craig School of Business and a BS in Business Administration from California State University, Fresno.
Meghan Graham, Director of Sales and Marketing for Decade Software Distributors
Decade Software Distributors is an independent company that markets and licenses Decade Software Company's software products. Meghan leads the Sales and Marketing team with a strong focus on a consultative needs-based approach to customer service. To ensure the successful implementation and use of the software, she works closely with you from the proposal phase through implementation and beyond.
With more than 10 years experience in enterprise software systems, Meghan possesses a unique combination of practical skills and technical aptitude. Meghan earned her Bachelor’s degree from Indiana University.
HL Arledge, Development Manager and Chief Communications Officer
Certified in the Scrum project management methodology, HL focuses on rapid and reliable software development through cross-functional teams, soliciting/communicating/sharing customer needs, and adapting processes for continuous improvement.
HL has worked in data management for over twenty years and has been with Decade Software Company since 2000. He holds a BS in Computer Science from Southeastern Louisiana University.
Peter Lucas, Corporate Technical Writer
With more than 20 years experience in effective and instructive communication through writing, teaching, and tutoring, Peter applies his deep understanding of EnvisionConnect to develop product documentation, online help, and related guides.
Peter earned his Bachelor's and Master’s degrees from California State University, Fresno.