This morning you solved a problem that has existed here for years, causing lots of frustration and highly inefficient workarounds. Many have tried, but you are the victor! Thank you so much for your help! Five stars to you!
We are fortunate to enjoy a vibrant, engaged community of clients and users. They’re vocal and they help us to keep our solutions innovative and relevant. Please take a moment to see what others say about our software and our services.
Chee,
You are amazingly awesome. This morning you solved a problem that has existed here for years, causing lots of frustration and highly inefficient workarounds. Many have tried, but you are the victor!
Thank you so much for your help! Five stars to you!
I would like to express my sincere thanks to Chee Chang and the support staff for going out of way to help us get our “Incentive Billing” out on-time.
This year we used inspection scores to discount bills for those food facilities that did well. Thank you very much!
Wow! I found this morning’s Decade web conference to be one of the most interesting and informative sessions yet. Thank you for sharing such valuable and useful instruction about administering EnvisionConnect.
"Excellent and most helpful info, as usual. We’re watching with interest the coming developments in tablets and 4G data networks. Thanks so much for providing these weekly meetings!"
"Decade staff members worked tirelessly with County staff to hammer out the specifications for the project, and then develop a working model. Decade was able to deliver working prototype units within the 4 month period, and have the system fully operational within 6 months."
"The way you guys keep making things so much better, it’s just wonderful."
"We’re so happy with EnvisionConnect. It’s so easy to use."
"Placer County gives a big "Thanks!" for the excellent support of your staff in developing our Step Billing Process. The Board of Supervisors voted last year to increase inspection rates, and as a result, the County agreed to a step increase over three years. Our employees worked with your staff to develop the famous "Codes for Step Billing."
"This week we implemented the process and it was a great success. Our management is very happy with the results and see it as an ongoing success into the future."
"We couldn't have done it without your dedicated staff and their excellent analysis and development. Again, thanks for the great support from Decade Software."
"Without doubt, Decade is most responsive and sensitive to client needs. You are truly partners."
"The EnvisionConnect WebEx session on the Inspection Checklist feature was terrific. Great work on getting all the flexibility and key elements into it. The Configuration Wizard setup session was also great."
[The workshop] was very informative and extremely helpful. It gave me more confidence having both the state and Decade represented when it came down to answering our questions.
I can speak not only for myself, but on behalf of San Mateo County EH, in saying that the amount of time that Darryl and Decade have committed to working directly with the state to make this transition to electronic reporting as painless as possible is greatly appreciated. It shows me how truly dedicated you all are to your clients.
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